You have a tree that needs attention and no idea which of the dozens of companies on a search page actually comes out to your street. The line takes that search off your hands: one call, a few questions, and a local company on the phone.
What happens on the call
- You call (346) 680-8916.Day, night, weekend or holiday, an automated assistant answers. There is no app, no account and no form to fill in.
- It asks what kind of tree work you need.Removal, trimming, a stump, a tree that came down in a storm, a lot that needs clearing. Use plain words, and mention every job if there is more than one.
- It takes your details.Your name, a number to call you back on, and your city or ZIP code, so the call goes to a company that works in your part of the Houston area.
- It asks what the tree is doing.Leaning, split, dead, dropping limbs, rubbing the roof, lying across the fence or the driveway. Say what it touches or could hit: the house, a car, the neighbor's yard, a service line.
- You are transferred.The call goes to an independent, locally owned tree service company. Before it picks up, the company hears a short summary of what you said, so you are not starting from scratch.
- No answer? It calls you back.If that company cannot take the call right then, your details are passed along so it can return the call.
- From then on, it is between you and the company.The company arranges to see the tree, recommends the work, quotes its price, does the job if you agree and bills you directly.
The line's job and the company's job
Two different businesses are involved in one call. Knowing who handles what saves time when you have a question later.
Tree Service Houston TX, the phone line
- Picks up 24/7 with an automated assistant
- Asks about the job and where you are
- Transfers you to an independent local company
- Passes your details on for a call back when needed
- Never charges you
The tree service company
- Comes out and looks at the tree
- Recommends the work and sets its own price
- Handles any permit it agrees to pull
- Does the work, the cleanup and the hauling it quoted
- Bills you and answers for its own work
The line does not inspect trees, give prices, book appointments or stand behind anyone's work. It has no crews or equipment and holds no license or arborist certification.
What to have ready before you call
The call goes faster, and the company gets a clearer picture, if you have a few things in mind. None of them are required.
Good to know
- Your city or ZIP code, and whether you are inside Houston city limits
- Roughly how tall the tree is and what kind, if you know (live oak, water oak, pine, pecan, crape myrtle)
- What it is near: roof, fence, driveway, pool, street, overhead lines
- Whether a truck can reach it or it sits in a fenced back yard
- Whether you want the stump ground and the wood hauled away
- Photos from the ground, which the company may ask you to text later
Leave these to the professionals
- Going near a wire a tree has touched or pulled down
- Moving or cutting a tree that is resting on the house
- Climbing a ladder to free a hanging limb
- Pulling a tree off a car or a fence on your own
If a tree is near a line that is down, CenterPoint Energy asks people to stay at least 35 feet away and report it at 713-207-2222. Call 911 if anyone is hurt or a line is down in the road. Once everyone is safe, photograph the damage before anything is moved; the Texas Department of Insurance recommends taking photos first for an insurance claim. The emergency and storm page walks through the first hour.
Why call instead of searching for a tree service near Houston, TX
Greater Houston is huge, and plenty of the companies that show up for a search do not work your side of town. A line that routes by city or ZIP sends you to a company that does, and it picks up at 2 a.m. after a thunderstorm the same as at noon on a Tuesday.
It also keeps every decision with you. The recommendation and the price come straight from the company, and you can say no, ask for it in writing, or check its paperwork first.
Questions to ask the company once you are connected
Texas has no state licensing board for arborists, so the paperwork you ask for matters more than any ad. Ask on the phone, and again when someone comes out.
Insurance
Can your insurance agent send me a certificate of general liability insurance, and do you carry workers' compensation for your workers?
Credentials
Who will decide what happens to the tree, and what is their ISA certification number so I can look it up?
The quote
Will I get the price in writing, with cleanup, hauling, the stump and any permit spelled out?
Check the company yourself. Texas has no state license for tree trimming or tree removal, so a business card proves very little. Ask the company for a certificate of general liability insurance sent by its insurance agent, proof of workers' compensation coverage, and the ISA certification number of its arborist. A company that sprays or injects trees for hire needs a pesticide license from the Texas Department of Agriculture or its Structural Pest Control Service. You can confirm a certification with the ISA's credential lookup (opens in a new tab).
The Texas Department of Insurance warns about contractors who show up door to door after storms and want a contract signed on the spot or a large payment up front. Its advice: get written estimates, read anything you sign, and never pay the whole bill before the work is done.
After the call, every part of the job runs between you and the company you hire. Questions about the schedule, the invoice, cleanup or any warranty go to that company, since it did the work and set the price.
How this line works: Tree Service Houston TX is a free phone line, not a tree service company. It does not trim, remove, quote or schedule tree work and holds no license or arborist certification. Calls are transferred to independent, locally owned tree service companies in the Houston area. Those companies may pay Tree Service Houston TX a referral fee. You never pay the line. How it works.